Although change management actually is rocket science, it has often surprised me who – at the end of the day – actually pulls it of and delivers a successful change project from a-z.
It turns out that the most successful change managers I’ve met, all are very capable – and likable – people with a seamless ability to communicate and interact with people, no matter where or at which level in the organization they are. They are genuinely curious and interested in other people’s views and opinions, believe in the overall vision and are loyal to the company – and most importantly, they believe that the change they are pioneering will make tomorrow better than today.
They don’t lead – people follow.
I guess the change management task can be boiled down to figuring out:
- Why change is needed
- What needs to be changed
- Who needs to be involved
- What role must/should I play
Once that is figured out – the task is to help others do the same.
